FAQ about our Kosher Programs with KNY

This section groups together all of the questions you are asking yourself regularly.
We will regularly update to serve you the best information about our stays kosher.
If you want to ask us a question that is not treated, do not hesitate to contact us.

Faro, is the nearest airport, about 30 minutes drive from the Hilton Vilamoura hotel.

Lisbon, is the nearest airport, about 30 minutes by car from the hotel Martinhal Cascais.

Yes. There are taxis available at any time of day or night. We can also organize your transfer, at a competitive price, in partnership with a specialized service provider. In addition, the representative will meet you at the airport and drive you to the hotel quickly and safely.

Yes. We scheduled babysitters, experienced and available to the requests of our customers at competitive prices. To ensure that a babysitter is available to you at any time of day or night, thank you to inform us in advance.

Yes. There will be a program Mini Club that will be given to your arrival at the Hotel, supervised and animated for the duration of stay, activities and games will be available on site for children from 3 to 13 years. Mini Club will also be open during Yom Tov, at no additional cost.

In addition to the extensive services offered in 3 Hotels. Our program at the Hilton has a"Teenagers Arcade" with video games and a billiard room, the Pine Cliffs as well

Yes. We have a complete selection of baby food available on request.

Yes, a laundry service and dry cleaning are available in the three hotels. Hilton Suites (One Bedroom and Two Bedroom) are equipped with washing machines and dryers, as well as the Pine Cliffs one and two bedroom suites.

Yes. Each room has a refrigerator.

Absolutely, yes, we take food allergies seriously. In addition to informing our staff about the dangers of food allergies and the importance of discussing the concerns of our customers, we ensure that there is always someone from our team available with a complete knowledge of the ingredients of our food. Kindly inform us of any allergy problems in advance, and we will arrange to have food available for you and your family, as are adequate and delicious.

We put at your disposal, free shuttle buses during certain hours. If you want a specific transport, the concierge is at your disposal to organize your outing or tours at preferential rates.

Yes. if you want to have guests, please let us know in advance to make arrangements in our restaurants. We will notify you of the applicable rates.

In our lounge and in our Bars, you will be served daily and complimentary soft drinks and hot beverages, spirits, wines, champagne, port etc.. and a sweet and savory snacks.

In addition to the vast opportunities in the region, there will be a full program of events, lectures and activities for our guests.

We will offer you an assortment of fine wines and spirits, which will be available during meals and in the barwhich will be open daily from 11:00 to 23:00 However, you can bring your own wine or spirits.

Yes, simply inform us in advance, we will be happy to offer him a personalized cake.

Yes. There will be a Community Seder, led by our Rabbi for both nights. We also propose, semi private sedarim in private adjoining rooms.

The Matza shmura will be available for all the families for both Sedarim.